Rights

  • Right to get considerate and respectful care.

  • Right to information.

  • Right to give informed consent.

  • Right to privacy.

  • Right to confidentiality.

  • Right to obtain reasonable care and treatment.

  • Right to get copies of all medical records.

  • Right to know whether patient is part of any trial or clinical research.

  • Right to get details of treatment cost/ payments.

  • Right to expect continuity of care.

  • Right to obtain second opinion.

  • Right to refuse treatment.

  • To prompt resolution of complaints and to be informed about the complaint resolution process.

  • To be free from all forms of abuse or harassment.

  • To prompt resolution of complaints and to be informed about the complaint resolution process.

  • To be free from all forms of abuse or harassment.

Responsibilities

  • Provide accurate, relevant information for proper diagnosis, treatment, rehabilitation and counselling purposes.

  • Comply and follow doctors instructions diligently.

  • Inform the physician in case of any problems.

  • Take preventive measures in case of infectious diseases.

  • Enquire about the costs of treatment.

  • Make payment of bills.

  • Take care and protect the hospital environment.

  • To utilize the health system properly and do not abuse/monopolize it.

  • Respect autonomy of doctors, nurses and other staff.

  • To treat doctors and nurses with respect.

  • Follow the “ NO SMOKING POLICY” of hospital.